Delivery & Costs

Shipping costs

Free UK Delivery On Orders Over £20.00. UK Orders Under £20.00 A Charge of £3.95

All Orders Outside The UK A Charge Of £4.95

Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes or padded envelopes for smaller items. The name Shop Naughty will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging.

Discreet Delivery

 

Delivery Policy.

A few items from time to time may take an extra day or two but this is down to royal mail and out of our control . 99% Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail Terms & Conditions for Royal Mail Tracked)

Larger orders we may use DHL / Interlink . These should arrive in 1 – 3 days (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to re schedule your delivery to suit you!) Deliveries are normally between 9am – 6pm.

Shop Naughty will not be held responsible for delays in deliveries once they have been shipped as this is out of our control.

For any further questions regarding delivery please contact us :

0161 8717417 Monday – Friday 9am-5pm

Email : sales@shop-naughty.co.uk

Europe and the rest of the world.

A few items from time to time may take an extra day or two but this is down to Royal Mail Air and out of our control . 99% of the time the customer will receive there item around the time stated on the product for your country. for larger orders we may use interlinkexpress / DHL.  or other available delivery companies to your country.

In the event you do not receive your order. interlinkexpress / DHL.  or other available delivery companies do not class an order as missing till 28 working days. If you have not received your item within these ten working days then a new item will be dispatched or a full refund will be made.

Please note that all shipments outside the EU may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country.

Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.

We cannot guarantee that items will not be subject to random checks and cause associated delays and charges. Shop Naughty is not responsible for any delays caused by destination customs clearance processes.

For any further questions regarding delivery please contact us :

+44 161 8717417 Monday – Friday 9am-5pm ( London GMT )

Email : sales@shop-naughty.com

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