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Terms & Conditions
Terms & Conditions
Please Note that by ordering goods from us you will be making contracts with us & are accepting our terms & conditions listed below. These are terms which will apply to every order you may make as follows.
Please read the following terms and conditions carefully before proceeding with any transaction. If you do not agree to the terms and conditions listed below you may not use this website for any purpose. It is one of the terms and conditions of any user accessing and reading the Shop-naughty website that Shop-naughty provides the information and material published on the Shop-naughty website on the grounds that it disclaims all warranties in respect of the same information and material, either express or implied. This has no bearing on your statutory rights as a consumer.
we do not store credit card details nor do we share customer details with any 3rd parties
Age of Consent
All models are 18 or older.
In placing an order with Shop-naughty you are declaring that you are of the proper legal age to purchase the selected item or items. Should we discover that you are not legally entitled to be purchasing these goods, we will not be obliged to complete the transaction.
Any order you make through the Shop-naughty website is subject to acceptance and availability, we reserve the right to refuse your order at our discretion and for any reason without explanation.
Product prices are correct at the time the information is entered, but we reserve the right to change any prices without prior notice. In the event your ordered is out of stock we may send you a similar replacement item. If the replacement item does not suit your needs you can return this item for a full refund but the item must be in the original wrapping and not been opened.
Shop-naughty will not pass on your details to any third party without your consent, in compliance with the Data Protection Act.
Any material found within the Shop-naughty website, inclusive of text and images, may not be copied, republished, reproduced, downloaded, broadcasted, posted or transmitted except for in the instance of your own personal and strictly non-commercial use. You hereby consent to not adapt, alter or create any derivative work from the material within this site for anything other your own personal and declared non-commercial use.
Disclaimer & Content Warning
The Shop-naughty website features information and content of a sexually explicit nature. Whilst all measures are taken to ensure that the material remains within the realms of good taste, we do not accept any liability for any offense caused by any text or images within these pages.
A few items from time to time may take an extra day or two but this is down to royal mail and out of our control . 99% of the time the customer will receive there item on the 2nd or 3rd day. for larger orders we may use interlinkexpress / DHL. All deliveries are fully insured.
In the event you do not receive your order. Royal mail/ Interlink / DHL do not class an order as missing till ten working days. If you have not received your item within these ten working days then a new item will be dispatched or a full refund will be made.
Europe and the rest of the world.
A few items from time to time may take an extra day or two but this is down to Royal Mail Air and out of our control . 99% of the time the customer will receive there item around the time stated on the product for your country. for larger orders we may use interlinkexpress / DHL. or other available delivery companies to your country.
In the event you do not receive your order. interlinkexpress / DHL. or other available delivery companies do not class an order as missing till 28 working days. If you have not received your item within these ten working days then a new item will be dispatched or a full refund will be made.
Please note that all shipments outside the EU may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country.
As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be paid by the recipient of the parcel. Such charges are not included in the purchase price of Shop Naughty products. We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed.
When ordering from Shop Naughty you agree to pay any Import Duty / Tax / VAT which may be imposed by your country’s government. If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.
Customs policies vary widely from country to country and customs duties are not always applied. Each country has its own rules for determining whether Import Duty / Tax / VAT will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country’s customs rules, it is possible that your parcel will fall below that threshold level.
Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.
We cannot guarantee that items will not be subject to random checks and cause associated delays and charges. Shop Naughty is not responsible for any delays caused by destination customs clearance processes.
Shop-naughty presents the Shop-naughty website as seen, and does not guarantee that any integrated functions and materials will be without error or interruption, or that related defects will be rectified or that either the site or the server are free of viruses or bugs, neither does it represent or take responsibility for the functionality, accuracy or reliability of the materials herein.
Furthermore, Shop-naughty makes no and disclaims all warranties and representations of any kind, whether express or implied, with respect to the Shop-naughty website and any information or content contained within this site.
All goods are sold as novelty items. How you use them is entirely up to you- we can accept no responsibility for any injury or misadventure caused by improper use.
This does not affect your statutory rights in relation to the goods themselves, their condition or fitness for purpose.
Use of Shop-naughty
In connection with the use the Shop-naughty website in no event and under no circumstances will Shop-naughty be liable:
for business losses and/ or losses to non-consumers
for losses that were not foreseeable to both parties when the contract was made
for losses that were not cause by any breach on the part of the supplier
You consent to use this website for lawful purposes only, and in manner conducted so as not to infringe the rights of, or restrict and inhibit the use and enjoyment of this website by any third party. Such restriction or inhibition includes, without limitation, any conduct which is unlawful, or which may harass, or cause distress or inconvenience to any person and the transmission of offensive or obscene content or interference with the usual flow of dialogue within this website.
Returns, Refund & Cancellation Policy
Shop-Naughty operates in accordance with the EU directives on online trading and distance selling.
Defective Items Or Wrong Item.
At Shop-Naughty, we try to satisfy the first time round. Occasionally though, things do go wrong and occasionally a faulty or mistaken product might slip through the net and you might feel it necessary to return a product.
If a product is defective, please get in touch with us as soon as you can. We will arrange at our expensive for the item to be collected swiftly. Please include a detailed description of the fault, along with your name and address, Order number and return it thoroughly cleaned and securely wrapped in its original box, with all manuals and accessories included. Upon receipt the products are tested by us and then sent back to you if found to be in perfect working order. If the product is faulty, a replacement will be sent out as soon as possible or a full refund issued if requested. The same above rules apply to wrong item delivered. All refunds take 7 days to return to your account.
Non Returnable Items.
For reasons of hygiene, Shop-Naughty is unable to accept returns of any adult toys, creams, lubricants, massage oils or condoms if they have been opened, unwrapped from there original packaging or been tampered with in any way.
Lingerie & Clothing Exchange / Refund.
Lingerie & Clothing can be returned and exchanged for a different size. But the item has to be in the original packaging and no sign of wear. Up on receipt the item will will checked and a exchange sent straight out. If you wish a refund Please note :The cost of shipping will be deducted from the refunded amount ( unless order amount was under £30.00 and you paid a charge for shipping ) plus a 10% handling / restocking fee charge will be deducted for the refund amount. The refund will be done within 10 days ( Normally a lot quicker ). Any free-gifts included as part of a special offer must be returned alongside the unwanted item, otherwise the cost of those goods will be deducted from the refunded amount.
Cancellation Of An Order
A cancellation made to Shop-Naughty will be made under our refund policy. Please note: In the event that the item has already been dispatched, the cost of shipping will be deducted from the refunded amount ( unless order amount was under £30.00 and you paid a charge for shipping ) plus a 10% handling / restocking fee charge will be deducted for the refund amount. The refund will be done within 10 days ( Normally a lot quicker ) . Any free-gifts included as part of a special offer must be returned alongside the unwanted item, otherwise the cost of those goods will be deducted from the refunded amount.
If you just return an item yourself please contact us by email email@example.com so that we are aware of an item being returned to us.
Our return address.
Burnt Wood T/A Shop Naughty
290 Moston Lane
Shop-naughty is not responsible for the content of any external websites that are linked to or from Shop-naughty.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity of the remaining terms and conditions.
These Terms and Conditions are governed by the laws of England and Wales.
Shop-naughty, reserves the right to update and amend these terms and conditions from time to time.
0161 8717417 Monday – Friday 9am-5pm
Email : firstname.lastname@example.org
Burnt Wood T/A Shop Naughty
290 Moston Lane
This Terms and Conditions does not affect your statutory rights.